Dani Raines, President   Seven Feathers Casino
Travis Hamlyn, Vice-President   Hellgate Jet Boats
Denise Flansburg, Treasurer

A native Southern Oregonian, Denise graduated from Hidden Valley High School and then from University of Oregon with a Bachelor of Science Degree in Accounting. Denise is a CPA with the firm KDP Certified Public Accountants, LLP.  Denise has been in public accounting for 10 years and a CPA for 6 years.  Denise has been helping businesses, not-for-profit organizations and individuals throughout her career.

Outside the office Denise enjoys spending time with her family and pets.  Most weekends you can find them out exploring the great outdoors, golfing, fishing, hiking, crabbing, or just enjoying our beautiful area.

Denise is involved with the Travel Southern Oregon Board because she values the importance of having a burgeoning tourism economy in our area, and its positive impact on the community.  She feels that we are lucky to have Travel Southern Oregon in our area to support and elevate all the aspects of tourism that our area provides.

You may contact Denise at

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Angela Wood, Secretary

Angela has resided in Medford since 1991 and loves all things Southern Oregon.  She joined Travel Medford in 2010 as Director of Sales and works closely with the hoteliers to bring small conferences and meetings to the area.  Realizing the increase in sporting events and the importance of sports tourism in the Rogue Valley, she was instrumental in creating the Southern Oregon Sports Commission which launched in 2013.  The Commission is comprised of 17 local sports enthusiasts’ whose mission is to enhance sports tourism and enrich quality of life by promoting sporting events in Medford & the Rogue Valley.  Angela is the mother of 3 beautiful daughters and 4 amazing grandchildren.  She joined the TSO Board in 2017.

Angela can be contacted at

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Craig Ackerman

Craig Ackerman is currently the Superintendent of Crater Lake National Park and has served in that capacity since May 2008.  He has been employed with the National Park Service in the Southeast, Pacific Northwest and Pacific West regions for 32 years. During his tenure with the Park Service he has served on details with the Office of Congressional and Legislative Affairs in Washington, DC and several assignments in the Pacific West Region in San Francisco including terms as acting Chief of Commercial Services and acting Deputy Regional Director.  He also co-chaired the Pacific West Region Leadership council, a group that directs policy for over 50 national park sites in California, Hawaii, Idaho, Nevada, Oregon, Washington and the outer Pacific Islands of Guam, American Samoa and Saipan. 

At Crater Lake Ackerman works with regional and state travel and tourism organizations to enhance visitor opportunities and outreach with partner groups. In February 2016 he traveled to Wuyishan, Fujian Province, China to sign Crater Lake’s first International Sister Park agreement with Wuyi Mountain National Scenic Area and Reserve; a UNESCO world natural and cultural heritage site. In 2017 he completed a second international agreement with Triglav National Park in Slovenia.  As superintendent he oversees two endowments with the Oregon Community Foundation; one for operation of the park’s Science and Learning Center and the other for historic preservation internships.

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Tim Balfour

Tim first came to Southern Oregon on vacation in 2003 and returned a year later as the new owner of the TouVelle House Bed & Breakfast in Jacksonville.  9 years of welcoming guests and introducing them to the wonders of this region, gaining Trip Advisor’s #1 rating for B&B’s in Oregon and 13 years of actively exploring the region have made Tim a very proud resident of this area.

Having sold the B&B several years ago, Tim Balfour is now the Executive Director, Visitor Services and Marketing, Jacksonville Chamber of Commerce.  He oversees the city’s trolley tours and visitor information center along with developing and implementing marketing and advertising plans.

Prior experience includes 17 years in the student loan industry and 7 years in university admission and financial aid at Kansas State University and Penn State University.

Tim can be reached at

Julie Black

Julie grew up in northern California, and has lived in Oregon since college in Ashland.  After a rewarding career in education, she and husband, Mike, retired to Rocky Point.   Fourteen years ago, she joined a group of business and agency folks from the area just south of Crater Lake to market the area’s tourism opportunities. They called themselves “30 Mile Club”, roughly the distance from Rocky Point, through Fort Klamath, to Chiloquin.  As a volunteer, Julie coordinates their successful marketing efforts through a popular website, rack card, visitor guide, and partnerships with Travel Southern Oregon, Discover Klamath, and others.

Julie can be reached at

Jessica Bogardus, Lake County Chamber of Commerce
Jon Bowen, Travel Grants Pass
Tamara Bushnell, Country House Inns
Katharine Cato

Katharine was raised in New Hampshire with a love for skiing and the outdoors.  After earning her Bachelor’s Degree at the University of New Hampshire in Communications, she moved to Oregon to ski the “big mountains”.  Her professional path has included sales, marketing, event management, consulting, media relations and the fine dining industry.  She serves on the Travel Southern Oregon tourism board and is the President of the Ashland Parks Foundation that provides youth scholarships for sports and education. She has served as the Marketing Director of the Ashland Chamber for over ten years and is also the Director of Travel Ashland, Ashland’s official destination marketing organization that resides under the same roof as the Ashland Chamber.  With tourism being the front door to Ashland’s economy, she has a true passion for promoting Ashland’s rich cultural, award-winning culinary scene and epic outdoors. She lives in Ashland with her husband, Ray and daughter, Grace.

Katharine can be reached at

Jim Chadderdon

Jim has lived in Oregon for 30 years, moving to Southern Oregon from Portland 17 years ago. As a career marketer, he's found no shortage of enthusiasm for promoting Southern Oregon’s wealth of recreational and cultural assets. It’s been rewarding to being involved with the TSO Board, and to be part of the promotion of the Klamath Basin, which is gradually becoming a recognized tourism destination, particularly for outdoor activities. Jim currently serves as Executive Director of Discover Klamath. As an active cyclist, Jim appreciates living in a beautiful place, with friendly people, and where the excellent weather allows riding most of the year.

Jim can be reached at

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Karolina Lavagnino

Karolina is Director of Sales & Marketing at Neuman Hotel Group. and has been with the company since 2002 and in Oregon since 2000. Born and raised in the Communist Poland, Karolina has always been into adventure and exploring the undiscovered. During her Master’s Program in Cognitive Linguistics at the Nicolas Copernicus University in Torun Karolina received one year scholarship to Southern Oregon University. She immediately fell in love with Ashland and after graduation from Polish college she returned to Oregon to finish her undergrad and graduate degrees here. Her career in hospitality started at the front desk of Ashland Springs Hotel.

Ever since she became a manager she has been fully involved in the expansion of the company, from one hotel to five! Karolina is passionate about all things Oregon, including spectacular outdoors, locally sourced food, great beer and wine, and amazing people. In her spare time Karolina run ultra-marathons, teaches kickboxing and travels with her husband and a 2-year-old daughter.

Karolina can be reached at

Rachael Miller, Visit Roseburg


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George Rogers

George was born in Lakeview, Oregon, and was raised in Bend, Oregon.  He attended College of the Redwoods and Northwest Christian University and achieved a Bachelor of Science degree in Organizational Communication.  He has been in the Hospitality Industry for close to 30 years and is currently General Manager of Running Y Properties in Klamath Falls. The Running Y currently has the only Arnold Palmer Signature Golf course in the state of Oregon. Running Y recently added the Cerulean Hotel and the Apatite Restaurant to its portfolio.  Both of these properties are located in Downtown Klamath Falls.  George is a father of Allie Rogers who works for US Bank and lives in San Francisco.

George can be reached at

Andy Stiles

Andy moved to Oregon with his wife, Sena, in March of 2015 to work for Xanterra Parks and Resorts, Crater Lake National Park’s main concessionaire – first as the assistant General Manager and now as the General Manager.  Andy and Sena spent 15 years working for Xanterra in Yellowstone National Park prior to moving out to Oregon.  Andy has been blown away by the beauty of the area, and particularly enjoys heading out to the Southern Oregon coast any chance he can.  Since arriving, his family has grown by two – a golden retriever and an increasingly mischievous daughter – and they love to camp and hike on the weekends.

Andy can be reached at

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Fred Wickman

Fred is the co-owner, along with his wife, Karen, of the Prospect Historic Hotel Bed and Breakfast Inn - Motel and Dinner House since Spring of 2005.  Previously Fred was a troubleshooter for small entrepreneurial manufacturing companies in the San Francisco Bay Area.  An East SF Bay Area native, Fred found that after 7 years of working for the Federal Government he was not one to work within that bureaucracy. 

The desire to live in the mountains took over his family, and he found the Prospect Historic Hotel, in Prospect Oregon, near Crater Lake National Park.  With Karen, he has created a destination style resort.

Fred spent 8 years on the Board of Directors for the Oregon Bed and Breakfast Guild (7 of those as head of Marketing). He currently is on the Board of Directors for the Shady Cove - Upper Rogue Chamber of Commerce, past Board of Director for the Mill Creek Memorial foundation, and on too many committees to list. His experience as Scoutmaster for Boy Scouts of America his given him a profound appreciation of Mother Nature, and he is always willing to guide and teach visitors about the wonders of Southern Oregon.  With Fred's enthusiasm for the region; he has turned the lobby of the Prospect Hotel into a local Visitors Center.

Fred can be reached at

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