Are you having a difficult time using this website? There's a good chance your web browser is out of date.
New websites are constructed to work well with current browsers and, as a result, are sometimes not compatible with older browser versions that are being phased out.
For example, if you're using Internet Explorer 6 there's a good chance this site is not working right for you. It's time you consider moving to IE 8.
Here are links to free download sites: